Shipping & Delivery Policy
Shipping & Delivery
At Lucy & David London, we aim to deliver your order as quickly and smoothly as possible. Below you will find all relevant information regarding our shipping and delivery process.
Processing Time
All orders are carefully processed within 1–3 business days.
Once your order has been dispatched, you will receive a confirmation email including your tracking details, so you can follow your delivery every step of the way.
Delivery Time
We offer reliable worldwide shipping with the following estimated delivery times:
- Estimated delivery: 5–10 business days (depending on location)
Please note that delivery times may vary due to factors such as high demand, holidays, or unforeseen logistical delays.
Shipping Information
At Lucy & David London, we work with trusted international partners to ensure efficient and secure delivery of your order.
All orders are shipped directly to your address, and we always aim to provide a smooth and hassle-free delivery experience.
Shipping Costs
Shipping costs are calculated at checkout and depend on:
- Your location
- The weight of your order
- The selected shipping method
Delivery Responsibility
- Once tracking confirms that a package has been delivered, responsibility transfers to the customer
- Customers are responsible for providing accurate shipping details
- Any address errors must be reported within 24 hours of placing the order
Need Help?
If you have any questions about your shipment or delivery, feel free to contact us: