Payment Policy
Payment Policy
At Lucy & David London, we provide a secure and seamless payment experience with a variety of trusted payment methods.
Accepted Payment Methods
We offer multiple payment options to suit our customers worldwide. Available methods may vary depending on your location.
Our accepted payment methods include:
- American Express
- Apple Pay
- Google Pay
- Mastercard
- Maestro
- Shop Pay
- Visa
All available payment options will be displayed at checkout.
Secure Payments
Your security is extremely important to us. All transactions are processed through a secure SSL-encrypted connection, ensuring your personal and payment details remain fully protected.
We do not store any payment information on our servers.
Payment Processing
- Orders are processed only after successful payment confirmation
- If a payment is declined or fails, the order will not be completed
Refunds
If you are eligible for a refund (for example, after an approved return):
- Refunds will be processed within 30 days after receiving and inspecting the returned item
- The refund will be issued via the original payment method
Contact Us
If you have any questions regarding payments, please contact us: